Enhanced Business Calling features give you better control and customization of your phone service without expensive equipment. Part of your local service, they're programmed and maintained by Knology's expert staff and work with simple, single-line phone sets as well as multi-line business phone sets.

Call Transfer:

Puts calls on hold and/or lets you place a second call while the first one is on hold, even on phones that do not have a “hold” button. Requires Call Transfer in combination.

Call Pickup:

Lets you answer incoming calls ringing to another phone. Your clients will appreciate the improved response, while your office shares answering responsibilities.

Abbreviated Dialing:

Makes interoffice communications quicker and easier. You can call others in the office without having to dial individual phone numbers.

Toll Restriction:

Prevents unauthorized use of the telephone for long distance calls by requiring a 4-digit PIN. This feature works well for phones in areas the public has access to, such as front desks or reception areas.

Hold/Consultation:

Allows you to put one call on hold while you make a second call, so you can speak with two parties privately. Works even if the phone set does not have a “hold” button. This feature requires Call Transfer in combination with it.

Six-Way Conference:

Lets you conference up to 5 additional callers on the line. It's efficient for groups of 6 or less and can save on travel time, eliminating miscommunications.

Custom Calling Features

Anonymous Call Rejection:

Refuses calls from anyone who has blocked delivery of his or her telephone number. You never have to take a call from an unknown or private number again—this includes most telemarketers.

Automatic Callback:

Will automatically redial the last number you attempted to call. If the called line is busy, the feature will continue to check the line for 30 minutes. You save time by not having to redial the whole number over and over again. Plus, you can do other things while waiting for the call to go through.

Automatic Recall:

Will redial the last number that called. You’ll never have to run to the phone again or miss a call.

Call Block:

Allows you to prevent your name and number from appearing on the Caller ID box of the party you call, maintaining your privacy.

Call Forwarding:

Controls when and where calls are forwarded. When you need to leave your business, but don't want to miss your calls, this feature routes all your calls from your regular line to another number, such as a cellular number.

Distinctive Ringing:

Allows you to assign a distinctive ring and call-waiting tone to incoming calls from designated telephone numbers. You will know who is calling by the sound of the ringing tone, without having to rush over to look at Caller ID.

Selective Call Acceptance:

Allows only calls from certain telephone numbers to ring through and notifies all other callers that you’re not accepting calls at that time. Great for when you don’t want to be disturbed, except for certain important calls.

Selective Call Forwarding:

Allows pre-designated numbers to be forwarded to another phone number. You can designate exactly which calls you wish to receive on your cellular phone or any other designated line while away from home or the office.

Selective Call Rejection:

Blocks calls from certain preprogrammed telephone numbers, so you aren’t bothered by unwanted calls.

Speed Calling:

Simplifies dialing for frequently called local or long distance numbers. This saves time and eliminates the possibility of misdialing. Allows up to 9 speed dial numbers.

Three-Way Calling:

Allows you to bring a third party into the conversation and talk with two other people at the same time, either local or long distance, when face-to-face meetings are difficult.

Advanced Calling Features

Intelli-Ring:

Allows two different telephone numbers to ring on the same line with distinctive ringing tones. This is great for a home-based business. Based on the number called, you’ll know who the call is for and how to answer.

Calling Name/Number Blocking Permanent:

Allows you to prevent your name and telephone number from appearing on the Caller ID box of the called party for every call, maintaining your privacy.

Call Waiting with Cancel Call Waiting:

Signals you while you’re on the phone that you have another incoming call. It allows you to place the first call on hold and answer the second call. The cancel feature allows you to deactivate the Call Waiting signal on a per-use basis. When Call Waiting is cancelled, the second caller will hear a busy signal, or go to Voicemail (if you subscribe to Voicemail).

Call Waiting Display:

Allows you to see the number and/or name of the call waiting party, if you have Caller ID.

Caller ID:

(Number only) Displays the calling party's number, regardless of the directory status of the number (non-listed or non-published) unless the caller has activated Call Blocking.

Caller ID Deluxe:

(Name and number) Displays the calling party's name and number, regardless of the directory status of the calling party (non-listed or non-published) unless the caller has activated Call Blocking.

Voicemail:

Allows the caller to leave a message if you don’t answer the phone, either when it rings, or if Call Waiting is activated, or if the line is busy.

Hunting:

Allows you to set up your lines so that incoming calls to busy lines will overflow (ring) to another idle member of the defined hunt group.