KnologyPhone, Cable and Internet

Digital Television Transition

Digital TV Transition

 

 

As a Knology cable customer, no action is required on your part. We have taken the necessary steps to ensure a seamless transition so your service will not be interrupted.

 

What Is The Digital TV Transition?
Effective February 17, 2009, over-the-air TV stations will cease broadcasting in analog and switch to all-digital signals. After February 17, 2009, analog TV sets that use an antenna or rabbit ears for over-the-air TV (not connected to cable, satellite, or other pay-TV service) will be unable to display full-power broadcast programming unless the viewer takes action.

 

Why Is It Taking Place?
The band of frequencies that analog signals use is filling up quickly with emergency communication channels, wireless device bands, and the like. There simply isn't enough room for everyone who needs it. Since television can easily be transmitted digitally - with better image and sound quality - the FCC has decided to mandate the switch to digital.

 

What Do I Need To Do?
Those relying upon an antenna or rabbit ears can respond to the digital transition in one of three ways:
• Purchase a digital-to-analog converter box
• Purchase a television with a built-in digital tuner
• Subscribe to cable television service

 

The government is offering up to two coupons, worth $40 each, to use towards the purchase of a digital-to-analog converter box. Details of the program can be found at www.DTV2009.gov or by calling 1-888-DTV-2009 (1-888-388-2009).

 

Knology understands that many viewers have concerns about the digital transition. That's why we want to make sure you have all of the facts. Please reference these materials for more information.

 

 

 

Additional sources of information regarding the digital television transition:

Official Coupon Program Web Site
www.DTV2009.gov
The Coupon Program Web Site is operated by the National Telecommunications and Information Administration (NTIA), the government agency responsible for the TV Converter Box Coupon Program. Its Web site is the authoritative source for information on the Coupon Program. Consumers can submit online coupon applications here and partners can find information and customizable materials on the Coupon Program.

Coupon Program 24-hour Call Center
1-888-DTV-2009 (1-888-388-2009)
Consumers can request coupons by calling NTIA's toll-free phone number 24 hours a day, seven days a week. Assistance is available in six languages in addition to English: French, Russian, Spanish, Simplified Chinese, Tagalog, and Vietnamese. Deaf or hard of hearing callers may dial 1-877-530-2634 (TTY).

DTVtransition.org

espanol.DTVtransition.org

Digital Television Transition Web Site
www.dtv.gov
The Digital Television Transition Web Site is sponsored by the Federal Communication Commission (FCC), the government agency responsible for the digital TV transition. Its Web site has information on the digital TV transition in general, including a DTV shopper's guide and a list of Frequently Asked Questions.

Digital Television Transition Toll-free Number
1-888-CALL-FCC (1-888-225-5322) or 1-888-TELL-FCC (1-888-835-5322 for deaf or hard of hearing callers)

 

Industry Sites:
National Association of Broadcasters
Consumer Electronics Association
National Cable & Telecommunications Association