KnologyPhone, Cable and Internet

Knology: Cable, Phone and High-speed Internet

Voicemail Upgrade

Important information regarding the upgrade to your voicemail system can be found here.

We are always looking for ways to improve your Knology services. In the coming weeks, we will be upgrading your voicemail service to a more advanced platform that will allow you to enjoy exciting new features in the future. To help ensure a smooth transition and minimize delays in retrieving your messages, you must set up your new voicemail box the week prior to your scheduled upgrade. To view the schedule for your area, click here.

Simple step-by-step instructions are provided below.

Setting up your new voicemail box is easy and only takes a few minutes.

To activate your new voicemail box, you will be required to create a new personal identification number (PIN) and record your name and new greeting.

Instructions for Rapid City/Black Hills area

Instructions for Eastern SD, MN and IA areas

Instructions for Athens/Decatur, AL area

Instructions for Columbus, GA area

Instructions for Lawrence, KS area

Quick Reference and User Guide

Your total satisfaction is important to us.

Should you have additional questions regarding the upgrade of your voicemail services, please refer to our commonly asked questions or contact our customer support department. We are available to assist you 24/7.



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