Support
Looking for business support? Visit us here. Or call your local Knology business office for questions about your account or Internet service-related issues.
You have reached Knology customer support. We’re here to make your Knology phone, cable and Internet experience the best it can be.
We have the answers to many frequently asked questions. We cover many support issues with a few basic troubleshooting tips. And we offer complete set-up instructions and downloadable equipment manuals.
Just select from the following:
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FAQ's
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Troubleshooting Tips
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Set-up and User Guides
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Knology Welcome Kit - Cable TV Customers
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Knology Welcome Kit - Internet Customers
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Knology Welcome Kit - Phone Customers
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Knology Welcome Kit - IP Phone Customers
Knology is always here when you need us. You'll find our sales representatives in Live Chat. And our customer service and technical support team on Twitter. Or at the other end of the phone. We're here for you around the clock. Just contact the Knology office in your neighborhood, and we'll be happy to help you. To reach us by e-mail, contact us at wecare@knology.com
Residential and business customers can also reach us here.









